With over 13 years of experience in customer service-driven roles, Abigail has built her career on delivering high-quality support, efficient operations, and meaningful client interactions.
For the past five years with Colwell Law Group, Ms. Costanzo has progressed from an Administrative Assistant advancing through several key roles such as Client Intake Specialist, Client Intake Supervisor, Executive Assistant, to her current role as Operations Supervisor. Each step has allowed her to deepen her leadership skills, streamline processes, and help create a client-first culture.
Abigail thrives in environments where organization, communication, and empathy are key. She brings strong attention to detail, a commitment to continuous improvement, and a passion for supporting both clients and internal teams to succeed.